{"id":16540,"date":"2025-05-15T09:40:29","date_gmt":"2025-05-15T07:40:29","guid":{"rendered":"https:\/\/headspace.dk\/?page_id=16540"},"modified":"2026-10-16T11:33:40","modified_gmt":"2026-10-16T09:33:40","slug":"headspace-family-chat","status":"publish","type":"page","link":"https:\/\/headspace.dk\/en\/headspace-family-chatten\/","title":{"rendered":"headspace Family chat"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-min-height:40vh;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/headspace.dk\/wp-content\/uploads\/2025\/05\/chad-madden-bTfza0M0hCE-unsplash.jpg\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-align-content-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1508px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-min-height:60vh;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-align-content-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1508px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:80%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.4%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.4%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:2.4%;--awb-spacing-left-medium:2.4%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-custom_color_7);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Century gothic bold&quot;;font-style:normal;font-weight:400;margin:0;--fontSize:30;line-height:var(--awb-typography1-line-height);\">headspace Family SMS-r\u00e5dgivning<\/h1><\/div><!-- Basechat main entry start -->\n<!-- Adds html block-element with width:100% and dynamic height -->\n<!-- Insert in website-content at desired location -->\n<script type=\"text\/javascript\" src=\"https:\/\/phs.basechat.com\/js\/basechat-integration.js?winid=687878241940\"><\/script>\n<!--Basechat main entry end --><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:5em;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;border-color:var(--awb-color3);border-top-width:0px;border-bottom-width:0px;\"><\/div><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-margin-top:2em;--awb-text-font-family:&quot;Century gothic&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>SMS-r\u00e5dgivningen er for dig, der er for\u00e6lder eller p\u00e5r\u00f8rende til en ung i alderen 12 til 25 \u00e5r, som oplever et behov for at dele dine tanker med nogen om de frustrationer og udfordringer, du oplever som p\u00e5r\u00f8rende til et ungt menneske i mistrivsel. I SMS-r\u00e5dgivningen kan du f\u00e5 vendt dine tanker og jeres situation som familie, din rolle som p\u00e5r\u00f8rende og de udfordringer, der kan opst\u00e5, n\u00e5r dit barn har det sv\u00e6rt.<\/p>\n<p>Send us a message at this number: <b>47 47 10 20<\/b><\/p>\n<h3 class=\"\" style=\"--fontsize: 16; line-height: 1.2; --minfontsize: 16;\" data-fontsize=\"16\" data-lineheight=\"19.2px\"><b>Opening hours of SMS-counselling<\/b><\/h3>\n<p>Skriv til os d\u00f8gnet rund. Din SMS vil blive besvaret inden for 24 timer.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:80%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.4%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.4%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:2.4%;--awb-spacing-left-medium:2.4%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\" style=\"--awb-text-font-family:&quot;Century gothic&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Don\u2019t forget\u2014you can also book a face-to-face or online session at one of our centres.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/headspace.dk\/en\/headspace-family-book-en-samtale\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Book a meeting<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-min-height:80vh;--awb-background-color:#e1ece9;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-align-content-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1508px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-padding-top:2em;--awb-padding-bottom:2em;--awb-bg-size:cover;--awb-width-large:80%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.4%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.4%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:2.4%;--awb-spacing-left-medium:2.4%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\" style=\"--awb-text-font-family:&quot;Century gothic&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p><strong>SMS-r\u00e5dgivningen er gratis og anonym.<\/strong> L\u00e6s mere herom nedenfor i afsnittet \u201dHvor meget kan I se om mig?\u201d. N\u00e5r du starter en samtale, vil du blive sendt til et sp\u00f8rgeskema, hvor du kan udfylde din relation til den unge, kommune og den tematik, du \u00f8nsker at tale om, samt hvordan du synes, at oplevelsen i SMS-r\u00e5dgivningen var. Dine svar er helt anonyme og fortrolige. N\u00e5r der er en r\u00e5dgiver ledig, bliver du sendt videre til en samtale. Der kan nogle gange v\u00e6re ventetid.<\/p>\n<p><b>Alle vores r\u00e5dgivere har tavshedspligt. <\/b>For more information about our processing of your data, read more <a href=\"https:\/\/headspace.dk\/en\/privacy-policy\/\"><u><span style=\"color: var(--awb-custom_color_7);\">Privacy policy - headspace<\/span><\/u><\/a><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:12pt;--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color1);--awb-title-color:var(--awb-custom_color_7);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-custom_color_7);--awb-toggle-hover-accent-color:var(--awb-custom_color_7);--awb-title-font-family:&quot;Century gothic bold&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:14pt;--awb-content-font-family:&quot;Century gothic&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-16540-1\"><div class=\"fusion-panel panel-default panel-af85a081b527f2525 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_af85a081b527f2525\"><a aria-expanded=\"false\" aria-controls=\"af85a081b527f2525\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-16540-1\" data-target=\"#af85a081b527f2525\" href=\"#af85a081b527f2525\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Hvem kan skrive til os?<\/span><\/a><\/h3><\/div><div id=\"af85a081b527f2525\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_af85a081b527f2525\"><div class=\"panel-body toggle-content fusion-clearfix\">SMS-r\u00e5dgivningen er for dig, der er p\u00e5r\u00f8rende til en ung, der er mellem 12 og 25 \u00e5r, der har et behov for nogen at tale med om de frustrationer og udfordringer, du oplever som p\u00e5r\u00f8rende.<\/p>\n<p>Du er ogs\u00e5 velkommen til at skrive, hvis du er fagperson og gerne vil sparre med nogen om det, der kan relatere sig til en ung, du er i kontakt med, eller sp\u00f8rgsm\u00e5l om tilbud til den unge.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-85e3ab88a2c0fe2e1 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_85e3ab88a2c0fe2e1\"><a aria-expanded=\"false\" aria-controls=\"85e3ab88a2c0fe2e1\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-16540-1\" data-target=\"#85e3ab88a2c0fe2e1\" href=\"#85e3ab88a2c0fe2e1\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Hvem skriver jeg med?<\/span><\/a><\/h3><\/div><div id=\"85e3ab88a2c0fe2e1\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_85e3ab88a2c0fe2e1\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>I SMS-r\u00e5dgivningen m\u00f8der du en frivillig r\u00e5dgiver, der sidder klar til at tale med dig om lige netop det, der fylder i dit liv. Den frivillige r\u00e5dgiver har selv st\u00e5et i en sv\u00e6r situation med sit eget barn, eller v\u00e6ret t\u00e6t p\u00e5r\u00f8rende til et barn i mistrivsel, og kan derfor s\u00e6tte sig godt ind i din situation. Alle vores frivillige r\u00e5dgivere har gennemf\u00f8rt en obligatorisk uddannelse, og der er altid en medarbejder til stede, som kan st\u00f8tte vores r\u00e5dgivere i alle samtaler.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-06a1041141bc4c247 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_06a1041141bc4c247\"><a aria-expanded=\"false\" aria-controls=\"06a1041141bc4c247\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-16540-1\" data-target=\"#06a1041141bc4c247\" href=\"#06a1041141bc4c247\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How much can you see about me?<\/span><\/a><\/h3><\/div><div id=\"06a1041141bc4c247\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_06a1041141bc4c247\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>In the chat, you can always be anonymous. This means we can't see who you are, where you are or what you are doing.<\/p>\n<p>During the chat conversation, you may provide us with information about yourself. We use this information to provide you with the best and most effective support and advice possible. Therefore, we always ask for your consent to process the personal data you provide during the chat conversation before you can chat with us.<\/p>\n<p>If you do not want us to process your personal data, please be aware of what information you choose to share with us during the chat conversation.<\/p>\n<p>When you start a chat, you will be asked to fill out a questionnaire. We use this information to better serve you and others who use our chat.<\/p>\n<p>At the end of a chat conversation, you will also be asked to fill out a questionnaire. Your answers will give us an insight into the concerns of those who use our chat.<\/p>\n<p>For more information about our processing of your data, read more <a href=\"https:\/\/headspace.dk\/en\/privacy-policy\/\">Privacy policy - headspace<\/a><\/p>\n<p><strong>Duty of confidentiality, duty to notify and duty to prevent\u00a0\u00a0\u00a0 <\/strong><br \/>\nIn the chat, we want to create a safe space where you can share your thoughts without worrying about it being passed on. That's why all our volunteer and paid youth counselors are bound by confidentiality, which means they are not allowed to share what you say with anyone outside of headspace.<\/p>\n<p>Under the law, confidentiality may be overridden in certain situations. Staff and volunteers in the chat are therefore required to notify the municipality if we become aware of, or have reason to believe, that a child or young person under 18 needs special support, or if we learn that a child or young person under 18 is being neglected or subjected to degrading treatment by their parents or other caregivers, or is living in conditions that endanger their health or development. The purpose of this is to ensure that the child or young person receives the necessary help.<\/p>\n<p>All adults in Denmark have a duty to prevent harm according to the law. This means that in certain cases, if we assess that you are a danger to yourself or others, headspace may ask for your identity to ensure you receive the right help. This applies, for example, if you are at risk of suicide or have plans to harm another person.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b38f02b1110784058 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_b38f02b1110784058\"><a aria-expanded=\"false\" aria-controls=\"b38f02b1110784058\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-16540-1\" data-target=\"#b38f02b1110784058\" href=\"#b38f02b1110784058\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Kan jeg skrive med den samme r\u00e5dgiver igen?<\/span><\/a><\/h3><\/div><div id=\"b38f02b1110784058\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_b38f02b1110784058\"><div class=\"panel-body toggle-content fusion-clearfix\">I SMS-r\u00e5dgivningen er du altid velkommen igen \u2013 og lige s\u00e5 mange gange og s\u00e5 ofte, som du har brug for.<\/p>\n<p>It\u2019s not possible to request specific counsellors, but we can guarantee that no matter who you talk to, you remain anonymous, and we will always do our best to help you.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-bd15329ce6a5bf226 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_bd15329ce6a5bf226\"><a aria-expanded=\"false\" aria-controls=\"bd15329ce6a5bf226\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-16540-1\" data-target=\"#bd15329ce6a5bf226\" href=\"#bd15329ce6a5bf226\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do you need further assistance?<\/span><\/a><\/h3><\/div><div id=\"bd15329ce6a5bf226\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_bd15329ce6a5bf226\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Hvis du efter vores santale har lyst til at booke en samtale i et af vores mange headspace-centre, s\u00e5 er du meget velkommen til det.<br \/>You can find addresses and contact details of our centers <a href=\"https:\/\/headspace.dk\/en\/headspace-family-kontakt\/\"><b>here<\/b>.<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e8134205347318742 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_e8134205347318742\"><a aria-expanded=\"false\" aria-controls=\"e8134205347318742\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-16540-1\" data-target=\"#e8134205347318742\" href=\"#e8134205347318742\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Right to file a complaint<\/span><\/a><\/h3><\/div><div id=\"e8134205347318742\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_e8134205347318742\"><div class=\"panel-body toggle-content fusion-clearfix\">It\u2019s important to us that you have a positive experience using our counselling services.<\/p>\n<p>If you feel that you have had a bad experience with headspace Family, we encourage you to submit a written complaint and tell us about your experience.<\/p>\n<p>What you can do <a href=\"https:\/\/headspace.dk\/en\/counseling\/klagevejledning\/\"><b><u>here<\/u><\/b><\/a>.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-16540","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>headspace Family-chatten | St\u00f8tte til for\u00e6ldre til unge<\/title>\n<meta name=\"description\" content=\"headspace Family tilbyder chat og anonym SMS-r\u00e5dgivning for for\u00e6ldre og p\u00e5r\u00f8rende til unge 12\u201325 \u00e5r, der har det sv\u00e6rt.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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