Become a peer volunteer in the headspace Family chat

Do you want to use your experience as a relative to bring hope and help others? Then we need YOU as a peer volunteer in headspace Family chat

Use your experience to make a difference for families and relatives of young people who are struggling.

headspace Family is a conversation service for families and relatives of young people aged 12–25 who are struggling. We offer individual and family sessions at our physical centres, as well as individual sessions in our chat. Conversations can cover everything from family conflicts to the many difficult emotions that arise when a young person is struggling.

With your help, even more people can have someone to talk to. In the headspace Family chat, conversations are primarily carried out by volunteers, supported by staff. You will be on shift either in the morning/early afternoon or late afternoon/evening, and each shift lasts 6 hours (including breaks and guidance).

Your personal experience means that the people seeking help from us feel seen and met on equal terms. It gives hope and strength to see others who have been through a crisis living meaningful lives, with the energy to support others.

We provide you with the tools and prepare you well, and together we create a safe space to talk about emotions and challenges related to being close to a young person struggling with wellbeing.

All work in the headspace Family chat takes place in person at Hellerupvej 24, 2900 Hellerup.

• Have supported someone in your family who has been in distress.
• Preferably with a background in counselling, therapy, or healthcare.
• Be able to listen, ask curious questions, and draw on your own experiences when it makes sense to do so
• That you can see yourself chatting about a wide range of dilemmas and topics that relatives may face, such as family conflicts, school avoidance, and more. But also the more difficult issues that can affect a family, such as mental illness, self-harm, and suicidal thoughts. There is always a staff member present in the chat, providing guidance, support, and assistance. You will be trained to handle different types of complex and challenging conversations.
• Be approachable, engaged, and cooperative
• Want to participate in training, feedback, and supervision
• Be able to contribute at least 12 hours per month for at least one year

• The opportunity to use your personal experience to help others while learning more about yourself.
• A social and rewarding community within the volunteer group
• Sparring og støtte – du vil aldrig stå alene.
• Experience in working with volunteering and handling difficult conversations
• To develop your written counselling skills within a digital support platform.
• Flexibility in planning your shifts

We provide you with a volunteer training program that prepares you well for the conversations. You will receive ongoing guidance and support so you can continuously develop and improve your skills. In addition, themed evenings and volunteer meetings are held, both for professional development and social interaction.

Introductory training in the headspace chat

To become a volunteer with us, you must attend an introductory training, which takes place at Hellerupvej 24, 2900 Hellerup. In addition, you will complete shadow shifts with a staff member or a current volunteer.

If we have caught your interest, send us your application and tell us a little about yourself and your motivation for joining.

If you have any questions or would like to learn more about being a peer volunteer at headspace Family, feel free to contact your local headspace centre – ask for the Family Advisor.