Chat med headspace

HEADSPACE CHATTEN ER ÅBEN I JULEFERIEN

22, 23, 24, 25, 29 og 30 december samt 1. januar

Alle dage kl. 12-16

headspace jule icon
headspace jule icon
headspace jule icon
headspace jule icon

Headspace centrene er lukket fra d. 19. december til og med d. 4. januar 2026

The chat is for you who are between 12 and 25 years old, and who need to talk through your thoughts and feelings, and what is taking up a lot of space in your mind.

Nothing is too big or too small. We’re here if you need someone to listen, and we’re also happy to help you find the right support elsewhere if needed.

The chat counselling is free and anonymous. Read more about this below in the section “What can you see about me?”. When you start a chat, you’ll be taken to a questionnaire where you can fill in your age, gender, municipality, and what you want to talk about – you remain completely anonymous. When a counsellor is available, you’ll be connected to a conversation. Sometimes there may be a short wait.

If there is a wait, you’ll be informed of your place in the queue. When a counsellor becomes available, a sound will play, and you can start the chat. In urgent or life-threatening situations, we refer you to 112.

Alle vores rådgivere har tavshedspligt, og de kan hverken se eller gemme din IP- eller mailadresse. For mere information om vores behandling af dine oplysninger kan du læse mere Privatlivspolitik – headspace

With us, the virtual door is always open

Everyone can need someone to talk to, and we’re here to listen when something in life feels overwhelming.

There may be waiting times, but our skilled volunteer counsellors work hard to reach everyone who wants a conversation. It’s not possible to request a specific counsellor, but we can guarantee that no matter who you talk to, you remain anonymous, and we’ll always do our best to help you.

You’re also welcome if you’re a relative or a professional who wants to talk about what’s weighing on you or the young person you know.

We’re looking forward to meeting you!

In the headspace chat, you’ll most often chat with our regular volunteer youth counsellors. In addition, we have a small team of paid youth counsellors who mainly handle the day-to-day operations.

ungerådgiver Helle

Helle
Ungerådgiver

ungerådgiver Nana

Nana
Ungerådgiver

centerchef Rasmus

Rasmus Thoborg Stage
Centerchef
e-mail: rs@headspace.dk
tlf. 25 97 44 49

ungerådgiver Camilla

Camilla
Ungerådgiver

ungerådgiver Hannah

Hannah
Studentermedhjælper 

ungerådgiver Hannah

Jonas
Studentermedhjælper 

If you are a young person, a relative, or a professional and want a conversation with our volunteer chat counsellors, you can log in to the chat by clicking “Chat with us.”

If you want to book an appointment for an in-person conversation at a headspace centre or simply learn more about our services around the country, you can find contact details for a headspace near you under “find your headspace”.

If your inquiry is about the possibility of a collaboration with a local headspace centre, you can also find contact details for our local centre managers under “find your headspace”.

The chat is for you who are between 12 and 25 years old, and who need to talk through your thoughts and feelings, and what is taking up a lot of space in your life.

You’re also welcome to chat if you’re a relative or a professional and want to talk to someone about what’s weighing on you.

In the chat, you’ll meet a headspace counsellor who is ready to talk with you about exactly what’s weighing on your life.

At headspace, many of our counsellors are volunteers. All our counsellors have completed mandatory training, and there is always a staff member present to support them in every conversation.

På chatten kan du altid være anonym. Det betyder, at vi ikke kan se, hvem du er, hvor du er, eller hvad du laver.

Undervejs i chatsamtalen kan det ske, at du giver os oplysninger om dig selv. Vi bruger disse oplysninger til at kunne give dig så god og effektiv støtte og rådgivning som muligt. Derfor beder vi altid om dit samtykke til at behandle de personoplysninger, du giver i løbet af chatsamtalen, før du kan chatte med os.

Hvis du ikke ønsker, at vi behandler dine personoplysninger, skal du være opmærksom på, hvilke oplysninger du vælger at dele med os i løbet af chatsamtalen.

Når du starter en chat, bliver du spurgt, om du vil udfylde et spørgeskema. De oplysninger bruger vi til at blive endnu bedre til at hjælpe dig og andre, der bruger vores chat.

Når en chatsamtale er slut, vil du også blive spurgt, om du vil udfylde et spørgeskema. Dine svar giver os et indblik i, hvad der fylder hos de unge, der bruger vores chat.

For mere information om vores behandling af dine oplysninger kan du læse mere Privatlivspolitik – headspace                       

Tavshedspligt, underretningspligt og afværgepligt   
I chatten ønsker vi at skabe et trygt rum, hvor du kan dele dine tanker uden bekymring for, at det bliver videregivet. Derfor har alle vores frivillige og lønnede ungerådgivere tavshedspligt, hvilket betyder, at de ikke må dele det, du fortæller, med nogen uden for headspace.

Under the law, confidentiality may be overridden in certain situations. Staff and volunteers in the chat are therefore required to notify the municipality if we become aware of, or have reason to believe, that a child or young person under 18 needs special support, or if we learn that a child or young person under 18 is being neglected or subjected to degrading treatment by their parents or other caregivers, or is living in conditions that endanger their health or development. The purpose of this is to ensure that the child or young person receives the necessary help.

All adults in Denmark have a duty to prevent harm according to the law. This means that in certain cases, if we assess that you are a danger to yourself or others, headspace may ask for your identity to ensure you receive the right help. This applies, for example, if you are at risk of suicide or have plans to harm another person.

A chat conversation usually lasts between half an hour and an hour.

You’re always welcome to return to the chat – as many times and as often as you need.

It’s not possible to request specific counsellors, but we can guarantee that no matter who you talk to, you remain anonymous, and we will always do our best to help you.

In the chat, we don’t require any preparation before the conversation. You can write about big or small things, and we’ll start wherever it makes the most sense for you. Some people like to have a few sentences ready before the chat begins, which can also be helpful, as it gives us more time to ask questions.

If, after our chat, you’d like to book a conversation at one of our many headspace centres, you’re very welcome to do so.

You can find addresses and contact details for all centres here.

It’s important to us that you have a positive experience using our counselling services.

If you feel that you’ve had a negative experience with headspace, we encourage you to submit a written complaint and share your experience.

You can do so here.